And the third area of work that I want to designate – is raising the prestige and the overall level of professionalism Realtors. Today, unfortunately, often do not pass the deal through, but in spite of the professional level of the agent. I would like to see employees of all self-respecting company is constantly mindful of the fact that they act primarily all in the interest of the client, think about maintaining the prestige of the profession and that successfully carried out, quality deal for them would be the best recommendation. I do not welcome the holding of deals just to generate income. Income – It is a consequence, the reward for a job well done by the deal, but first you need to think about helping people. But this does not exclude the possibility that the realtor must know the value of their work and be able to properly explain the cost services. I spend training for agents and teach them to respect themselves and their profession to be able to explain its importance to consumers, because many seem to understand the value of their work, but when dealing with a client and can not tushuyutsya explain what they are doing, why you need to contact the company and not to the particular agent, why not work with multiple companies simultaneously.

– And as a customer who is going to buy a home with the help of grants and asked in any company, to understand how skilled the agent is in front of him? – Frankly, the man who is not himself a specialist, it would be difficult to understand how knowledgeable agent. So we can only advised to focus on the authority of the company, interested in her experience, membership in the Employees' Union. In any company it happens that when a client comes to complex with specific issues, they are not answers immediately. This fully applies to the issues of subsidies, because the program complex, changing conditions, all cases are different. It is important that the agent has no ready answer, was someone to ask. Serious company which is constantly engaged in such matters, is a lawyer-practitioner, who can advise the agent.

Thus, in our company all the time treated with a variety of issues, and we have to be in the subject. We visit themed activities, ask for some clarification from the Housing Committee. We try and maintain the competence of staff, and provide answers to questions from citizens. Read more …